In wake of the recent disaster in Haiti, it’s become evident what a powerful resource social media sites can be in rallying the humanitarian spirit inherent in us all.  Organizations like The American Red Cross and Partner In Health have raised money through the efforts of Facebook Causes.  Similarly, Oxfam America’s Facebook Fan Page has already raised over $33,000.  Fugees singer Wyclef Jean, who is originally from Haiti, utilized his Twitter account to raise relief efforts for his country.  He also created a multi-faceted online effort with his website, Yele Haiti.

There’s no doubt how amazing it has been to see how humanitarian spirit has become infectious through the use of a plethora of social networking sites. Still, as Ben Parr wrote on CNN’s Tech blog today, social media is undoubtedly a resourceful tool, but it is the efforts of the people, themselves, that truly make a difference in situations like these.

What kind of relief efforts have you seen on social media sites?
[Sources: PC Mag]

“Knowledge is power” is an adage that has been instilled in us since birth. But, is there such a thing as too much knowledge?  Back when times were simpler, televisions only had thirteen channels, local calls required a mere seven digits and only mind-readers were privy to the innermost thoughts of others.  You could never have access to too much knowledge. In the age of tweets, knowledge is an abundant commodity.  Free-flowing tweets on Twitter, blog posts, podcasts, social bookmarking and Facebook updates have led to a deluge of useful and useless knowledge merged together into an enormous ever-evolving amorphous lump of information. Read more >>

President Obama used it to get elected. Dell will recruit new hires with it. Microsoft’s new operating system borrows from it. No question, Facebook has friends in high places. Can CEO Mark Zuckerberg make those connections pay off?

Social media powerhouse Facebook is the clear front-runner in the social networking space. Read more >>>

Just yesterday I wrote a post about Skittles attempt at using social media layered under their minimal site navigation ala Modernista. Interesting thing happens when you click the link for Modernista’s site: it retains our site in the background. Go ahead…try it.

Is it because we are opening in a new window? Who knows. Design flaw? You decide. If it was my site or that of my clients’, I wouldn’t be happy.

So the song goes…

Everbody’s talkin’ at me,
Can’t hear a word they’re sayin’…

Is this an ingenious use of social media or simply a dilution of the brand?

Social media sites, while in intention are meant to inspire such conversation, can often just run amuck into simply…well, all talk and no action. Call to action, that is.

When does social media just become noise? I think this is a good example. I have no time to babble about their site – which is what is going on now on Twitter. The brand is lost.

What is the call to action? What is the brand gain?

Maybe they were hoping people would say, “Wow, look what that great rainbow candy did…isn’t it cool! I gotta get some!”

Instead, people are tweeting about how Skittles broke Twitter. It’s more about Twitter than Skittles.

Remember the Goal: Brand Enhancement

What about the brand? What satisfaction can I get from Skittles? What space should the Skittles brand occupy in my life? (OK yes, it’s just candy, but as a brand it should answer that question.)

In this case, the brand has been reduced to a business card-sized image with some navigation at the top left of the page. That’s it. The rest is everybody talking about….whatever. It’s just noise…

Use social media to your advantage. Ensure you have a close connection to your brand and that the talk enhances your brand. Not talks over it.

And make sure you have a page to call to “home.”

Give it a look at Skittles.com.